Daffodil Software endeavors to provide the highest level of customer service and support. We have the required technical expertise to help you optimally integrate our product offerings with your applications. Daffodil promises a continued focus on reliable and timely support to ensure the success of every customer.

Our support services are holistic, flexible and most importantly, geared towards your needs. Support comprises of different support packages, tailor-made so that you can choose the most appropriate package catering to your specific needs. Our One$Support program, which applies to all our products, has been conceptualized keeping the above in mind.

Here is a brief summary of our support offerings

Support Package	90-day Pack	180-day Pack	365-day Pack	Gold $ Support
Support Duration (in days)	90	180	365	365
Cost (in US$)	90	180	365	1000
No. of Incidents	2	5	15	50
Forum Support
E-Mail support
Instant Messenger Support
Phone Support
Services of Account Manager
Minor Feature Enhancements
	Buy Now	Buy Now	Buy Now	Buy Now

Minor Feature Enhancements refers to support requests for incorporating minor features that add value to Replicator functionality.

Support Incidents refers to a single, discreet technical problem without any subdivisions. Each incident typically involves a series of exchanges between the User and Daffodil's Support Team.
To know more about our support offerings please visit our support packages section

Types of Support

. Free Support: We provide free support on our online forum, where our support team is always active. You can also discuss your queries with other developers. Apart from our world-wide developer community, Daffodil's support team is there to answer product-related queries and other technical queries.

. One$Support Program: Our One$Support program is aptly named; support herein is charged at $1/day (subject to minimum packs and maximum incidents). We ensure that we will respond to your queries within 1 business day..